This Privacy Policy outlines the practices and procedures of Avni Organics Inc. (the “Company”) relating to the collection, use, disclosure, and protection of personal and marketing information obtained through our website, online store, point-of-sale systems, customer support channels, and any other interactions between you and the Company, in accordance with applicable Canadian and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Canadian Anti-Spam Legislation (CASL).
Introduction
Welcome to the website (the “Site”) operated by Avni Organics Inc. We value our customers and respect their right to privacy. We recognize the importance of responsibly managing the personal information entrusted to us and have implemented this Privacy Policy (the “Policy”) to explain how we collect, use, disclose, and safeguard personal information provided through the Site, through our online checkout system, by email, or through any other interaction with our Company.
By accessing or using the Site, placing an order, subscribing to communications, or otherwise providing personal information to Avni Organics Inc., you consent to the collection, use, and disclosure of your personal information as described in this Policy. You are responsible for ensuring that your access to the Site is lawful in the jurisdiction from which you access it.
The terms “we”, “us”, and “our” refer to Avni Organics Inc., its affiliates, service providers, successors, and authorized representatives.
Information We Collect
Whenever you place an order, contact customer service, subscribe to communications, enter a promotion, submit a form, or otherwise interact with Avni Organics Inc., personal information may be collected. This may include your name, billing and shipping address, email address, phone number, payment information, and any other information you choose to provide.
In addition, when you visit the Site, certain technical and usage information is automatically collected, including your Internet Protocol (IP) address, browser type, operating system, device information, pages visited, time spent on the Site, referring URLs, and other browsing activity. This information helps us understand how customers use our Site and allows us to improve performance, security, and user experience.
We may also maintain records of transactions, returns, shipping history, customer service communications, and interactions with marketing emails or advertisements.
We do not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted upon verification.
How We Use Your Information
Personal information collected by Avni Organics Inc. is used for legitimate business purposes, including processing and fulfilling orders, verifying payment information, delivering products, handling returns, providing customer support, preventing fraud, and complying with legal and regulatory obligations.
With your consent, we may also use your information to send you promotional communications, product updates, special offers, and other marketing materials that may be of interest to you. You may withdraw your consent for marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
We may also use personal information in an aggregated or anonymized form to analyze trends, improve our website, enhance product offerings, and better serve our customers.
Consent
In accordance with PIPEDA and CASL, Avni Organics Inc. obtains consent for the collection, use, and disclosure of personal information. Consent may be express or implied, depending on the nature of the interaction.
Express consent is required for marketing communications such as promotional emails or SMS messages. You may withdraw your consent at any time without affecting your ability to complete purchases or receive essential service communications related to your orders.
Sharing of Personal Information
We may disclose personal information to third-party service providers who assist us with operating our business, including payment processors, shipping companies, marketing platforms, analytics providers, and our e-commerce platform Shopify. These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose personal information where required by law, regulation, court order, or to protect our legal rights, prevent fraud, or ensure the safety of our customers and business.
In the event of a merger, acquisition, or sale of all or part of Avni Organics Inc., personal information may be transferred as part of the transaction.
We do not sell personal information to third parties.
International Data Transfers
Your personal information may be stored or processed outside of Canada, including in the United States, through our service providers such as Shopify and payment processors. As a result, your information may be subject to foreign laws and may be accessible to foreign authorities under lawful requests. This disclosure is required under Canadian privacy law.
Data Security
We employ reasonable administrative, physical, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law, including accounting, tax, and regulatory obligations. When no longer required, information is securely destroyed or anonymized.
Your Rights
Under Canadian privacy law, you have the right to request access to your personal information, request corrections, withdraw consent for marketing, and inquire about how your information is used. Certain requests may be limited where retention is required by law or necessary for fraud prevention.
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if your concerns are not resolved.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, remember preferences, analyze website traffic, and improve customer experience. You may manage cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Avni Organics Inc.
Email: info@avniorganicsinc.com
